PLANTSCAPES INC.

Design · Sales · Lease · Maintenance · Rentals

2010 INTERIOR CUSTOMER SATISFACTION QUESTIONNAIRE
 If you prefer to fax your questionnaire, click here for a form that you can print out and fax to Plantscapes at (206) 682-0772

 

Dear Valued Client:

Your satisfaction is our first priority at Plantscapes. We continually try to evaluate and improve our performance in order to provide you with the best value possible. Please take a few minutes to fill out the client survey on the back of this letter. Your feedback is important as we continually try to improve, and it will help ensure the quality service you deserve and expect. We also hope to find new ways to enhance our current service. Our number one goal is to provide high quality horticultural services, while always keeping your best interests in mind.

We would appreciate your response by Nov 5, 2010. There are two other ways to complete the survey: (1) Give it to your technician to return, (2) fax it to my attention at 206-682-0772; (2) mail the survey to: Plantscapes Inc. 1127 Poplar Place South, Seattle WA. 98144. Please let us know if your contact information has changed so we may update our database. Your response is greatly appreciated.

Please feel free to call me directly if you would like to discuss any issue personally. My number is 206-623-7100 extension 106. Thank you for choosing Plantscapes. We appreciate your business.


Sincerely,

Louise Fair
General Operations Manager
206-623-7100 ext.106
lfair@plantscapes.com
 

COMPANY NAME :
 *Required
ACCT # :
SERVICE ADDRESS :
CONTACT NAME :
PHONE NUMBER :
YOUR EMAIL ADDRESS
*Required
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  • How would you rate the overall appearance of the plants we are maintaining for you?

Excellent Good Fair Poor
 
  • How would you rate our response time to your questions or requests?

Excellent Good Fair Poor
 
  • How would you rate the service being provided by our maintenance technician?

Excellent Good Fair Poor
 
  • Does your technician conduct him/herself professionally while on your property?

Yes No  
  Comments
 
  • Does your customer service representative communicate with you as often as you'd like?

Yes No  
  Comments
 
  • Has Plantscapes been proactive in suggesting ways to enhance or improve the overall appearance or design of  your interior landscape?

Yes No  
  Comments
 
  • Other than your maintenance technician, how would you rate the overall performance of other members of the Plantscapes team with whom you have had contact?

Excellent Good Fair Poor

 

 Comments
 
  • Do you have any requests or suggestions that would enhance your level of satisfaction with the service you are receiving from Plantscapes? 

 

 Comments
 
  • Other Comments
 
  • Please help us update our client database by providing or correcting any additional contact information. Thank you. 
Service Contact Name
Service Address
Service Phone
Service Fax
Service Contact Email
Billing Contact Name
Billing Address
Billing Phone
Billing Fax
Billing Contact Email
   

 

By returning this survey you will be helping us provide better overall service to you, our valued client. Thank you for choosing Plantscapes, we appreciate your business.